Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel the purchased product or service by email at info@tripsarathi.com If you find difficulty in cancelling, you can get the same cancelled by calling our team. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.

There may be a full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.

Trip Sarathi Pvt. Ltd. reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, Trip Sarathi Pvt. Ltd. shall refund to you all unutilized money collected from you for that purchase.

For bookings and purchases, which has already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase). For air ticket, it may take between 15 - 21 working days, for the hotels it may take between 15 - 21 working days for the amount to get credited into your account and for the holiday Package it may take between 30 - 45 working days for the amount to get credited into your account. Refund policies may vary for every product and service. Refund policies may vary for every product and service.

1. 45 days or more prior to the departure date or from the booking date, Initial Booking Amount, or cancellation charges whichever is higher (non-refundable and non-transferable) an additional amount of visa fee will be forfeited (in case visa has been applied).
2. Between 30 days: 75% of the total tour cost will be charged as penalty or cancellation charges whichever is higher (non-refundable and non-transferable) an additional amount of visa fee will be forfeited (in case visa has been applied).
3. Less than 21 days: 100% of the total tour cost will be charged as penalty
4. No show total amount will be forfeited and no refund shall be given.
5. The cancellation policy is subject to change. It purely depends upon the cancellation policy of respective hotels. In Peaks seasons, some hotels may charge 100% cancellation
Note:- Any Discount, Convenience Fee, Bank charge, online payment charge are non-refundable

Credit Card Chargeback Fees:
Any fees charged to Trip Sarathi Pvt. Ltd by our credit card payment provider arising from a chargeback or a disputed charge on the cardholder's credit card will be charged to the cardholder. This fee is non-refundable.