Account & Data Requests
Contact TripSarathi about your customer account, personal information, correction requests or account deletion. Use your registered contact details for assistance.
Updated 24 Oct 20266 sections1 min read
Your account. Your questions.
If you need help with your TripSarathi customer account or want to ask about the personal information connected with it, contact our support team using your registered email address where possible.
What you can ask us about
Updating incorrect account details; accessing your account when you cannot sign in; understanding the information associated with your bookings; or requesting closure or deletion of your customer account.
How to send a request
Email info@tripsarathi.com with a clear subject such as Account help, Data correction request or Account deletion request. Include your name, registered email or mobile number and a short explanation. If your question concerns a booking, include its reference number.
Keep your account secure
Do not include a password, payment PIN, one-time code or complete card details. If identity verification or a supporting document is needed, ask the team which secure channel to use before sending it.
Existing bookings and records
If you have an upcoming trip, a pending refund or an unresolved booking issue, mention it in your request. Ask the team how account closure would affect access to confirmations and what records may need to be kept under applicable requirements.
Need to speak to someone?
Call +91 8100585866 or use the Contact Us page. The team can help you identify the appropriate next step for your account or request.