Booking & Cancellation Guide

A few careful checks before you book can prevent confusion later. This page explains what to ask the TripSarathi team; it does not replace the terms of your specific booking or create a separate refund promise.

Read your quote and check the traveller names, travel dates, hotel and room category, transport, sightseeing, meals and taxes. Confirm the inclusions and exclusions, total amount, payment schedule, availability and cancellation conditions in writing.

Contact us with your booking reference, the service you want to change and your preferred alternative. A requested amendment is subject to availability and the terms attached to the booking. Ask for the revised price and any applicable charges before agreeing to the change.

Send your request through the support channel stated in your confirmation, or contact the team for guidance. Ask for acknowledgement of the request. Cancellation eligibility, charges and refundable amounts depend on the supplier and service conditions accepted when you booked.

A cancellation request, supplier approval and a processed refund are different steps. Ask the team to explain the status of your case, any deductions and the payment method involved. Your booking conditions determine whether an amount is refundable; do not assume a fixed refund period applies to every service.

Check the selected activity policy for missed departures, weather changes and operator cancellations. For visa assistance, review the service-fee and application-fee conditions separately. An application outcome does not by itself establish whether a particular fee is refundable.

Call +91 8100585866 or email info@tripsarathi.com. Include your booking reference, travel date and the change or question. Never send a card PIN, password or one-time code.